FREQUENTLY ASKED QUESTIONS

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What are Nutraceuticals?

The term, "Nutraceuticals," is a combination of "nutrition" and "pharmaceutical," and describes any nutritional product that is derived from food sources. These products must provide additional health benefits above and beyond the most basic nutritional values that are found in most foods today. These products can be used to improve your overall health, and may slow down the aging process and help to prevent or delay the onset of many chronic illnesses. In certain cases, they may also help increase your life expectancy and quality of life.

At Orgen Nutraceuticals, we produce a superior range of herbal & dietary nutritional supplements from the purest ingredients available. These products are selling at a pace that is unmatched in the vitamin and mineral supplement market.

What are Herbs?

Herbs are plants. They include vitamins, minerals, enzymes, and trace elements in natural balance and harmony.

Why should I use herbal products?

The decision to use herbs for supporting your health is strictly a personal one. There are, however, many good reasons to consider herbal products as complements to your own health care routine. Herbs can help restore, rejuvenate, and improve your quality of life, as well as address many of today’s health issues.

Herbal supplements are more popular now than ever before. Consumers are looking for new and better ways to improve their health. Now, they are turning more frequently to natural remedies rather than pharmaceutical drugs. Therefore, many people use natural health supplements to treat various health conditions, as well as to promote general well-being.

As such, there have been countless studies performed on the therapeutic benefits and claims of various herbs and herbal extracts. Much of this research presents strong evidence that taking herbal supplements in conjunction with a healthy diet and lifestyle can be beneficial. Thus, at Orgen, we believe in “taking steps toward a healthier lifestyle” by using our natural herbal and herbal dietary nutritional supplements. At Orgen Nutraceuticals, we carry a wide range of herbal supplements that address many of today's health conditions, and have received positive feedback and results.

Are Herbal Supplement Products safe?

Federal law requires every food product (including herbal supplements) to be free of "contamination," and to not be "misbranded." This legal language translates into a requirement that all foods and supplements have a reasonable expectation of safety when offered for sale to consumers, and when used as directed. More so now than ever, herbs continue to provide real health benefits with no adverse side effects.

What is a botanical?

A botanical is a plant or plant part valued for its medicinal or therapeutic properties, flavor, and/or scent. Herbs are a subset of botanicals. Products made from botanicals that are used to maintain or improve health may be called herbal products.

Can botanicals be dietary supplements?

To be classified as a dietary supplement, a botanical must meet the definition given below. Many botanical preparations meet the definition. As defined by Congress in the Dietary Supplement Health and Education Act, which became law in 1994, a dietary supplement is a product (other than tobacco) that Is intended to supplement the diet contains one or more dietary ingredients (including vitamins, minerals, amino acids, herbs or other botanicals, and other substances) or their constituents is intended to be taken orally as a capsule, pill, tablet, or liquid. Is labeled on the front panel as being a dietary supplement.

How long have herbs been used for supporting health and well-being?

For centuries, herbal remedies have increased overall health, vitality, and life expectancy. They are used to possibly aid in illness and to restore the body back to health. The low risks and potential for no side effects make these remedies appealing when compared with commercial drugs.

Are there adverse side-effects from using herbal supplements?

No, although some people may experience a cleansing effect on the body (such as diarrhea, nausea, or headaches) when they first start using herbs. It is this cleansing process that helps bring the body into a healthy balance. When toxins that have been stored in the body are released, discomfort may be experienced. This means that your body is getting rid of all the harmful toxins, and soon you'll be on your way to feeling, looking and living healthier.

Should I let my Doctor know that I'm going to use herbs?

Yes, most definitely! Most doctors' knowledge of herbs might be limited, however, letting them know of your intention to use herbal supplements is recommended.

How long will it take before I will know that the product is working?

Everyone's bodies and needs are different, so compared to pharmaceutical products, it is more difficult to create an expected time-frame for results. Generally speaking, you should start seeing changes in as little as two weeks, while for others, it may take six weeks.

DISCLAIMER: The information here is not intended to be a substitute for professional medical advice. Do not use this material to diagnose or treat a health condition or disease without consulting a qualified healthcare provider.

Return Policy

It is the policy of Orgen Nutraceuticals to stand behind their products with a 100% satisfaction guarantee. The following requirements apply:

  • Returns will only be accepted within 30 days of receipt by the customer.
  • Product damaged during shipping must be reported within 48 hours of receipt to receive credit.
  • Unopened products that are returned in the original, sealed packaging will receive 100% credit.
  • Refunds are for product costs only. We are unable to refund shipping costs.

In order for credit to be issued, all returns must include all of the following:

  1. Your packing slip
  2. Your order number or full name
  3. The date ordered

Please make sure you package the items well and purchase insurance or delivery confirmation services. We will not be able to honor credits for packages not received or merchandise that comes back to us damaged.

Returns are processed within 3 business days of receipt. Refunds are made to the same credit card or other payment method used to place the order.

Expired products are eligible for return within 30 days of expiration with prior approval from Orgen Nutraceuticals.